# Insights

> Essays on eventoplexy, disconnected systems, AI that takes action, and delivery in days rather than months.

- [The government wants to "tell government once". Most small firms should start with "tell the business once"](https://ondraft.co.uk/insights/tell-the-business-once/index.html.md): The government plans to cut almost £800m of business paperwork a year. The bigger saving for most small firms is the duplicate admin their own systems create. Here's how to find it.
- [Primark tests changes on a copy of its warehouse first. Small firms can do a version of that](https://ondraft.co.uk/insights/test-it-on-a-copy-first/index.html.md): Primark will test warehouse changes on digital twins built from its own data before spending money. Here's the small-business version, and why AI needs to understand your business first.
- [Before the Budget, make sure you can see your own numbers](https://ondraft.co.uk/insights/see-your-numbers-before-the-budget/index.html.md): Small firms expect a tough Budget on 28 October. You can't change what's announced, but you can know what it means for you. Three numbers to get straight first.
- [Before you put AI on the rota, agree where the business is going](https://ondraft.co.uk/insights/agree-where-the-business-is-going/index.html.md): AI agents need an owner, a log and a reviewer. They also need a direction. Why a shared vision comes before AI in a small business, from Dan Cluderay.
- [Gemini can now read your Shopify and Xero. Make sure they agree first](https://ondraft.co.uk/insights/before-you-connect-ai-to-shopify-and-xero/index.html.md): Google's Gemini now connects to Shopify and Xero for small businesses. Three checks to make sure the numbers it reads are joined up, from Dan Cluderay.
- [Before you buy the next system, check you can leave it](https://ondraft.co.uk/insights/check-you-can-leave-it/index.html.md): The CMA is looking at how hard it is to switch away from Microsoft. Small firms face the same problem with shop, Xero, courier and warehouse apps. A plain checklist from Dan Cluderay.
- [The small firms getting results from AI are using it on the boring jobs](https://ondraft.co.uk/insights/ai-on-the-boring-jobs/index.html.md): New UK research says the firms getting most from AI use it deeply on process-heavy work, not just chatbots. What that means for stock, orders and invoices, from Dan Cluderay.
- [Most UK small firms use AI. Almost none have changed how they operate](https://ondraft.co.uk/insights/uk-small-firms-ai-adoption/index.html.md): NatWest finds 44% of UK SMEs use AI but only 6% of users are transforming operations. Dan Cluderay on what a real first AI job looks like in stock, picks and invoices.
- [Before your AI touches stock or invoices, write down what it can touch](https://ondraft.co.uk/insights/write-down-what-your-ai-can-touch/index.html.md): New UK research shows small firms are building and running AI faster than they track it. Dan Cluderay on the one-page list every operator needs before AI acts inside their systems.
- [What is Eventoplexy](https://ondraft.co.uk/insights/what-is-eventoplexy/index.html.md): Eventoplexy is the study of warehouse reality as nested events: received, put away, picked, packed and shipped, rather than a stock snapshot that can lie.
- [Disconnected systems are an operating model, not an IT issue](https://ondraft.co.uk/insights/disconnected-systems/index.html.md): Why fragmented software forces people to become the integration — and how OnDraft drafts a connected operating system around the business instead.
- [AI that takes action is a different product from a chatbot](https://ondraft.co.uk/insights/ai-that-takes-action/index.html.md): Bud is OnDraft’s AI employee: it understands operational context and does work across systems, rather than answering questions in a vacuum.
- [Days, not months: what actually changed in software delivery](https://ondraft.co.uk/insights/built-in-days/index.html.md): OnDraft uses AI extensively in design, development, testing and integration so working business systems can be delivered in days — without becoming cheap generated software.